Shipping policy
All orders are processed within 3 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Potential delays due to a high volume of orders or postal service problems are outside of our control.
DOMESTIC SHIPPING RATES AND ESTIMATES
We offer USD$9.90 flat rate shipping to all states within the United States of America on orders below USD$100 and free shipping within the U.S.A on all orders USD$100 and over.
| SHIPPING OPTION | ESTIMATED DELIVERY TIME | PRICE |
| Complimentary Free Shipping | 5 - 7 Business Days | USD$0.00 |
| Standard Shipping | 7 Business Days | USD$9.90 |
INTERNATIONAL SHIPING RATES AND ESTIMATES
We offer international shipping according to the rates defined by the courier service applicable to a specified destination. In some cases a Dangerous good certificate is needed for shipping. Where this cost is not captured in the rates defined by a courier an additional charge will be applicable.
The Dangerous goods surcharge will be refunded to the customer if it was not added on to the shipping cost by the couriers.
Shipping outside of the U.S takes an estimated 6 - 12 business days.
We currently ship to the following regions outside of Continental USA: Canada, Barbados, Europe, United Arab Emirates and United Kingdom.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us via email at info@blackcliff.com with your name and order number, and we will look into it for you.